Privacy policy and data collection

Our commitment to your privacy and the principles we follow when collecting data.

The Privacy Act 1988 imposes obligations on the Australian Communications and Media Authority (ACMA) and the register operator IVE Group Australia Pty Ltd (the Do Not Call Register team) for the collection, security, quality, access, use and disclosure of personal information.

These obligations are detailed in the Australian Privacy Principles.

The Do Not Call Register team may only collect personal information if it is reasonably necessary for, or directly related to, one or more of its functions or activities. We collect data for:

  • registering, checking and deregistering numbers on the Do Not Call Register
  • verifying your identity for applications to the register
  • allowing us to identify and contact you if needed to process an enquiry or complaint
  • other functions under the Telecommunications Act 1997 and the Do Not Call Register Act 2006.

The Do Not Call Register team will not use the information for any other purpose; nor will we disclose it, unless we have your consent or we are otherwise permitted to do so under the Privacy Act.

Registration of numbers on the Do Not Call Register is voluntary. If you submit a number for registration on behalf of another person or organisation, you will need to provide your name so we can verify that you are authorised to do so.

You may make an enquiry or complaint anonymously or using a pseudonym; however, this may prevent the Do Not Call Register team from contacting you about your enquiry or complaint, if required.

Further information on the Privacy Act and the ACMA’s privacy policy is available on the ACMA website.

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