Consumer Overview

The Do Not Call Register is a secure database where you can list your Australian number/s to opt out of receiving unsolicited calls and marketing faxes

On the Do Not Call Register you can:

Unsolicited telemarketing calls and marketing faxes must not be made or sent to a registered number.

For more information check out:

Registering numbers

  • What numbers can be registered on the Do Not Call Register?
  • Who can register a number?
  • How many numbers can I register?
  • How do I change my registered number or details?
  • How long does my registration last?

Receiving calls/faxes after registering 

  • How long will it take before I stop receiving unsolicited marketing calls and faxes?
  • What can I do if I still receive unsolicited marketing calls or faxes after 30 days?
  • Will registering my number stop all unsolicited marketing calls and  faxes?
  • What is consent and can I withdraw consent?
  • Can market and social researchers call or fax numbers on the Do Not Call Register?
  • What calls will I continue to receive?

Making a complaint

  • What can I complain about?
  • How do I make an effective complaint?
  • What happens when I make a complaint?
  • What further information will I receive about my complaint?
  • Will having my number on the register stop scam calls?

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Select the reset password button below and an email containing reset instructions will be sent to the email address associated with this account.

If you do not receive an email or the email address is no longer active please call 1300 785 749 for assistance.

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