Alert: credit card payments are unavailable

Please be aware that we are currently experiencing issues with the processing of credit card payments when purchasing subscriptions. Payments can still be made via BPAY or EFT in the meantime. We appreciate your patience at this time and apologies for any inconvenience that this may cause.

Industry Enquiries

Before lodging an enquiry, you may find your answer via the industry overview or our frequently asked questions.

Consumers can also make an enquiry or complaint online.

1. About you EDIT

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Please treat my enquiry as anonymous

Your details

Your details

First Name*

Last Name*

Organisation

Access-seeker ID

Address Line 1*

Address Line 2

City or Locality*

Postcode*

State*

Country*

How to contact you

How to contact you

You are required to provide your email and/or phone details. These contact details will only be used if we need to contact you, and will not be disclosed to any other party.

Email Please ensure you enter a valid email address e.g. john.smith@domain.com

Confirm Email

Phone

The Privacy Act 1988 (Cth) imposes obligations on the ACMA and the register operator in relation to the collection, security, quality, access, use and disclosure of personal information. These obligations are detailed in the Australian Privacy Principles. For more information about the collection of data in this form, please see the Do Not Call Register data collection notice.
2. Your enquiry

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Please enter your enquiry*

Alternative Email

The Privacy Act 1988 (Cth) imposes obligations on the ACMA and the register operator in relation to the collection, security, quality, access, use and disclosure of personal information. These obligations are detailed in the Australian Privacy Principles. For more information about the collection of data in this form, please see the Do Not Call Register data collection notice.

Please sign in to your access-seeker account.

If you don’t have an account you can create one.

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Email Address Please ensure you enter a valid email address e.g. john.smith@domain.com*

Password Password must be at least 8 characters, must include at least one of uppercase letters, lowercase letters, and numbers*

Forgot your password?

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Password reset

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An email will be sent with instructions on how to reset your account password.

Wait - I remember my password now!