Allied Construction penalised for calling numbers on the Do Not Call Register

Solar power business Allied Construction and Roofing Pty Ltd has paid a $21,600 infringement notice for calling numbers on the Do Not Call Register without consent.

This follows an investigation by the Australian Communications and Media Authority into consumer complaints about the company’s telemarketing practices.

‘The ACMA has been targeting telemarketing practices in the solar industry, following a high number of complaints from consumers. This is the second investigation finalised under this campaign in recent months,’ said ACMA Chair, Nerida O’Loughlin.

‘The rules are simple: telemarketers must not call any number on the register without consent. Non-compliant players in the industry needs to lift their game and respect the preferences of consumers,’ Ms. O’Loughlin added.

The ACMA has a range of enforcement actions it can take where businesses have been found breaking the rules, including seeking a civil penalty and/or injunctions from the Federal Court; giving an infringement notice; accepting a court enforceable undertaking; or issuing a formal warning.

In this case, the ACMA also accepted a court enforceable undertaking from the business detailing its commitment to comply with Australia’s telemarketing laws in addition to the payment of the infringement notice.

The ACMA named telemarketing in the solar industry as a priority compliance area for 2017-18.

To join the register and opt out of receiving unsolicited telemarketing call 1300 792 958 or register online. Complaints about unsolicited telemarketing calls can also be made through these channels.

For media enquiries, please contact:

Alex McGregor:

0438 375 776 

media@acma.gov.au

Please sign in to your access-seeker account.

If you don’t have an account you can create one.

All fields marked with * are mandatory

Sign in

This account has been locked and a password reset is required.

Select the reset password button below and an email containing reset instructions will be sent to the email address associated with this account.

If you do not receive an email or the email address is no longer active please call 1300 785 749 for assistance.


Please enter the account email address:

All fields marked with * are mandatory

Password reset

An email will be sent with instructions on how to reset your account password.

Wait - I remember my password now!