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The ACMA proposes to amend Do Not Call Register fees and remake determinations. Read the consultation paper and send us your comments.

Do Not Call crackdown

Finance company pays the penalty

A financial services company has paid a $34,000 infringement notice after telemarketing calls were made in breach of the Do Not Call Register Act.

An Australian Communications and Media Authority investigation found that Premium Finance Services Pty Ltd engaged a call centre to make telemarketing calls on its behalf, and calls were made to numbers on the Do Not Call Register.

The Do Not Call Register Act applies to those who engage others to make calls for them as well as those who actually make the calls.

‘Some businesses may think having a contract with a call centre and relying on them to do the right thing is enough,’ said the ACMA’s acting Chairman, Richard Bean. ‘It’s not. If you use a call centre for telemarketing, you must make sure that the centre is complying with the Do Not Call Register Act.'

Organisations which fail to meet their obligations under the Do Not Call Register Act risk significant penalties.

Members of the public can opt out of receiving unsolicited telemarketing calls and faxes by registering their numbers at www.donotcall.gov.au or calling 1300 792 958. Registration is free.

Even if you have an existing relationship with an organisation, you’re entitled to ask the organisation to stop calling.

For media enquiries, please contact:

Emma Rossi (Media Manager): (02) 9334 7719

Blake Murdoch (Media Officer): (02) 9334 7817

Fax: (02) 9334 7799 Email: media@acma.gov.au.

 

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