The Do Not Call Register now requires all Industry Users to enable Muti Factored Authentication (MFA) to access services and features. Before attempting any SOAP API calls, you must update your SOAP credentials with the new passphrase you created for your MFA login: https://www.donotcall.gov.au/industry/industry-mfa-upgrade
Remove your number
You may remove (deregister) a number/s from the Do Not Call Register if you are the account holder, a nominee of the relevant account holder, or if you are authorised to do so for an organisation.
Account holders may deregister a number/s by calling 1300 792 958 or by submitting the completed form via the methods outlined below.
Requests from nominees or authorised persons to deregister a number must be made by returning the completed form via:
- email at enquiries@donotcall.gov.au
- fax on 1300 793 514
- post to PO Box 13206, Law Courts Melbourne, VIC 8010.