Contact Details

The Do Not Call Register can be contacted via the following channels.


For consumers

Before lodging an enquiry, you may find your answer via the consumer overview or frequently asked questions.

If not you can make an enquiry or complaint by:

  • Calling us on 1300 792 958*—the contact centre is open from 8.30 am to 5.00 pm, Monday to Friday
  • Completing the online enquiry or complaint form

For industry

Before lodging an enquiry, you may find your answer via the industry overview, or our frequently asked questions.

If not you can make an enquiry by:

  • Calling us on 1300 785 749*—the industry contact centre is open from 8.30 am to 5.00 pm, Monday to Friday
  • Completing the online enquiry form

For media

For media enquiries, please contact:

  • Media Manager: 0438 375 776
  • Fax: (02) 9334 7799
  • Email: media@acma.gov.au.

Accessibility

The Do Not Call Register is committed to providing a website that is accessible to everyone.

We aim to ensure our digital services are inclusive and usable for all people, in accordance with the Web Content Accessibility Guidelines 2.2.

We are continuously working to improve the accessibility of our website. This includes regular testing, user feedback, and updates to meet evolving standards and user needs.

If you are having problems accessing or reading the content on this website, please contact us by completing the online enquiry form or calling 1300 792 958.

Translating and interpreting services

  • For information in another language, call 131 450 from anywhere in Australia for the cost of a local call. The Translating and Interpreting Service can call the ACMA on your behalf.
  • For the hearing- or speech-impaired you can use either the National Relay Service or call 133 677 for TTY voice calls.

 

*Local rate call costs apply