Do Not Call Register

Sextortion emails—SCAM ALERT Reports about sextortion emails have spiked significantly in Australia, with scammers attempting to blackmail recipients to pay or risk exposure of private material. We’re receiving hundreds of reports about a ‘2 days to pay’ email scam targeting Bigpond email accounts. The scam uses ‘spoofing’ to make the email look like it’s come from your own account. • Don’t reply to the scammer—don’t give them any money or bitcoin, or give in to any other demands • Ensure you secure your online information with these easy steps: https://www.cyber.gov.au/advice/EasyStepsGuide

ACMA has today released a consolidated report of our investigation into coverage by Australian commercial, national and subscription television broadcasters of the Christchurch terrorist attack https://www.acma.gov.au/theACMA/acma-christchurch-terrorist-attack-investigation

Telcos are on notice: the ACMA has told telco providers to lift their game when it comes to the proper handling of customer complaints. ‘Consumers have a right to expect that complaints to their telco provider will be heard, acknowledged and answered,’ said ACMA Chair Nerida O’Loughlin. ‘It’s unacceptable for customer complaints not to be dealt with promptly.’ This comes after an ACMA investigation found an Australian telco contravened multiple provisions of the Complaints Handling Industry Standard. If consumers feel their complaint is not being heard, they can escalate it to the Telecommunications Industry Ombudsman by calling 1800 062 058. Read our tips and advice on how to make and resolve a telco complaint: https://www.acma.gov.au/theacma/phone-service-complaints