Consumer Overview

The Do Not Call Register is a secure database where you can list your Australian number/s to opt out of receiving unsolicited calls and marketing faxes

On the Do Not Call Register you can:

Unsolicited telemarketing calls and marketing faxes must not be made or sent to a registered number.

For more information check out:

Registering numbers

  • What numbers can be registered on the Do Not Call Register?
  • Who can register a number?
  • How many numbers can I register?
  • How do I change my registered number or details?
  • How long does my registration last?

Receiving calls/faxes after registering

  • How long will it take before I stop receiving unsolicited marketing calls and faxes?
  • What can I do if I still receive unsolicited marketing calls or faxes after 30 days?
  • Will registering my number stop all unsolicited marketing calls and  faxes?
  • What is consent and can I withdraw consent?
  • Can market and social researchers call or fax numbers on the Do Not Call Register?
  • What calls will I continue to receive?

Making a complaint

  • What can I complain about?
  • How do I make an effective complaint?
  • What happens when I make a complaint?
  • What further information will I receive about my complaint?
  • Will having my number on the register stop scam calls?