Do Not Call Register Enquiries email address (enquiries@donotcall.gov.au) issue notification

Please note that any emails sent to enquiries@donotcall.gov.au are not currently being received. We are investigating the issue and apologise for any inconvenience that this may cause.

Lodge an enquiry

Enquiries can be made by completing the online enquiry form or by calling us on 1300 792 958.

Before you lodge an enquiry, you may have a question that can be answered by our consumer overview or frequently asked questions.

  • 1. About you EDIT

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    Your details

    Your details

    Your address

    Your address

    How to contact you

    How to contact you

    You are required to provide your email and/or phone details. These contact details will only be used if we need to contact you, and will not be disclosed to any other party.

    The Privacy Act 1988 (Cth) imposes obligations on the ACMA and the register operator in relation to the collection, security, quality, access, use and disclosure of personal information. These obligations are detailed in the Australian Privacy Principles. For more information about the collection of data in this form, please see the Do Not Call Register data collection notice.

  • 2. Your enquiry

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    What does your enquiry relate to?

    What does your enquiry relate to?

    The Privacy Act 1988 (Cth) imposes obligations on the ACMA and the register operator in relation to the collection, security, quality, access, use and disclosure of personal information. These obligations are detailed in the Australian Privacy Principles. For more information about the collection of data in this form, please see the Do Not Call Register data collection notice.

FAQs
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Consumer overview

Receiving calls after registration

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This account has been locked and a password reset is required.

Select the reset password button below and an email containing reset instructions will be sent to the email address associated with this account.

If you do not receive an email or the email address is no longer active please call 1300 785 749 for assistance.

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Password reset

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The Do Not Call Register is managed by the Australian Communications and Media Authority on behalf of the Australian Government.