Do Not Call Register - Planned Outage - 20:00 Thu 18 Sep to 02:00 Fri 19 Sep

A temporary outage is planned on the Do Not Call register, Thursday 18 September 2025 8pm up to Friday 19 September 2025 2am AET. We appreciate your patience at this time and apologise for any inconvenience caused.

Consumer Alerts

For important updates on issues affecting the Do Not Call Register.

Scam alert - end of financial year tax scams

3 July 2023

Be on the alert for scammers during tax time.

Scam alert – Remote access requests

4 May 2023

Be wary of callers pretending to be from well-known companies or government agencies, claiming there’s a problem with your account or device and wanting remote access to fix it. It‘s probably a scam.

Scam alert: ACMA impersonation scam

14 April 2023

Have you received a call threatening to disconnect your phone service, claiming to be from the Australian Communications and Media Authority (ACMA) or another government agency? Be wary – this is a scam.

Please sign in to your access-seeker account.

If you don’t have an account you can create one.

All fields marked with * are mandatory

Email Address Please ensure you enter a valid email address e.g. john.smith@domain.com*

Password Password must be at least 8 characters, must include at least one of uppercase letters, lowercase letters, and numbers*

Forgot your password?

Please enter the account email address:

All fields marked with * are mandatory

Password reset

Email Address Please ensure you enter a valid email address e.g. john.smith@domain.com*

An email will be sent with instructions on how to reset your account password.

Wait - I remember my password now!